It is possible to bridge the information gaps and find solutions by drilling down into the freight delivery process. Improving on time delivery is a continuous process. Monitor the results carefully and adjust if necessary. Prioritize the issues and work with key stakeholders to develop and implement new processes and procedures to address the reasons for late deliveries.įocusing on actionable issues – problems that are within your control – start to implement the solutions. This process can be done manually, but employing a transportation management system (TMS) makes the process much easier.Īfter gathering the data for a period of time, patterns will begin to emerge. This will give you a clearer picture of your on time delivery struggles. no product availability, no delivery appointment, acts of God, etc.) to make it easy for staff to record. Delve into each aspect of your supply chain to uncover the issue (or issues) for on time delivery issues.Ĭreate a standardized process to understand and track the reasons deliveries are late. Shippers should make a concerted effort to find the root cause of late deliveries. Data can be filtered by job.300. Why are shipment arriving late? It’s often assumed the carrier is at fault, but there are so many factors that go into each delivery. Dashboard also shows percentage of late to promised date jobs, late to requested date jobs and late and not yet shipped jobs. There are four critical steps shippers should take to address on time delivery issues (check out our infographic below for a visual interpretation):
Sub-par performances in this area add cost, lower service levels, and generate unnecessary friction between trading partners. It is everyone’s interest to fix these problems (shippers, carriers, customers). Digging deeper into the issue will help reveal the true cause – and assist in developing the correct solution. What is the most common cause of on time delivery failures? Transportation-related snafus often get the blame, yet in many cases there is relatively little data on the root causes of missed delivery deadlines.
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